If you're in the Amarillo area, feel free to drop off your console anytime during normal business hours (M-F 10-6). Depending on the queue, type of console, and required repair, the average turnaround time is 24-48hrs. If you live too far away for drop off, you can ship your console directly to us. We can even provide you with a shipping label and packaging for an additional fee. For more information, just give us a call. We are happy to answer any questions or address any concerns you may have.